FAQs

Are your products cruelty-free?

NYX Professional Makeup is certified and acknowledged by organizations, such as PETA, as a cruelty-free brand. We are committed to producing 100% cruelty-free cosmetics. We do not test any of our products on animals.

Can I buy a specific shade from a palette individually?

We often do not sell a shade in a palette separately as they are specialty formulations created exclusively for our palettes. There may not be an exact match in our single lines, but you may be able to find a similar shade from one of our eyeshadow singles here!

When does NYX Professional Makeup have sales?

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Where can I find NYX Professional Makeup in-store?

Check here to find an authorised retailer near you.

What do I do if my login/username/password is not working?

Please contact customer service here